The Definition of a Hero: NOVA Volunteers Respond to 9-11
Publication date:
2002
This report, commissioned by the National Organization for Victim Assistance (NOVA), documents and examines the volunteer response to the tragedies of September 11th. Integrating voices of survivors and victims with the hundreds of volunteer professionals who came to assist them, The Definition of a Hero: NOVA Volunteers Respond to 9-11 delivers analysis and recommendations for policymakers and emergency planners.
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Read a feature article about this publication: http://main.edc.org/newsroom/features/novareport.asp